Terms and Conditions

These Terms and Conditions govern your use of https://nailscape.ae (the "Website"), operated by Nailscape ("we", "us", "our"). By browsing the Website, creating an account or making a booking or purchase, you agree to these terms. If you do not agree, please do not use the Website. 1. Use of the Website You may use the Website only for lawful purposes and for your own personal, non-commercial use. You must not misuse the Website, attempt to gain unauthorised access to it, interfere with its operation, or use automated tools to copy or collect its content. 2. Accounts Some features, such as viewing your bookings, loyalty points or memberships, require an account. You are responsible for keeping your login details confidential and for all activity under your account. Please make sure the information you give us, including your name, phone number and email, is accurate and up to date. 3. Bookings and appointments Bookings made through the Website are requests for an appointment and are subject to availability. A booking is confirmed once you receive a confirmation from us. Please arrive on time; if you are late, your appointment may be shortened or rescheduled so that other clients are not affected. 4. Cancellations, rescheduling and no-shows If you need to cancel or change a booking, please do so as early as possible using the Website or by contacting us. We may ask for a deposit to secure some bookings. Deposits and charges for late cancellations or missed appointments are applied according to the policy shown at the time of booking. 5. Prices and payment Prices are shown in the currency displayed on the Website and include or exclude taxes as indicated. We may change prices, services and offers at any time, but the price confirmed at the time of your booking or purchase will apply to it. Online payments are processed securely by our third-party payment providers; we do not store your full card details. 6. Gift cards, packages and memberships Gift cards, packages and memberships are subject to the validity period and conditions shown at the time of purchase. Unless required by law, they cannot be exchanged for cash, and lost gift card codes may not be replaceable. 7. Refunds Refunds, where offered, are handled according to the terms shown at the time of purchase and applicable consumer protection law. Please contact us if you are not satisfied with a service or product. 8. Intellectual property All content on the Website, including text, images, logos and design, belongs to Nailscape or its licensors. You may not copy, reproduce or distribute it without our written permission. 9. Third-party links and services The Website may link to or use third-party services, such as maps, payment providers and social media. We are not responsible for the content or practices of those services, and your use of them is subject to their own terms. 10. Limitation of liability We aim to keep the Website accurate and available, but we do not guarantee that it will be error-free or uninterrupted. To the extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of the Website. Nothing in these terms limits any rights you have under applicable law. 11. Privacy and cookies Our use of your personal information is described in our Privacy Policy, and our use of cookies is described in our Cookie Policy. 12. Changes to these terms We may update these Terms and Conditions from time to time. The latest version will always be available on this page, and continuing to use the Website after a change means you accept the updated terms. 13. Governing law These terms are governed by the laws of the country in which Nailscape operates, and any disputes will be subject to the courts of that country. 14. Contact us If you have any questions about these Terms and Conditions, please contact us: Email: nailscapedxb@gmail.com Phone: +971 585823347 Website: https://nailscape.ae